Frequently Asked Questions
Your guide to shopping with Goods Basket
How do I know which size to choose?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Do you ship internationally?
Yes, Goods Basket ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during checkout.
How should I care for my Goods Basket apparel?
To keep your garments looking new, we recommend washing in cold water with similar colors and air drying whenever possible. Always check the care label inside the garment for specific instructions.
Can I change or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.